PROCEDURE FOR THE ADMINISTRATION OF THE INTERNAL CHANNEL FOR REPORTING INFORMATION ON VIOLATIONS AND THE HANDLING OF INFORMATION RECEIVED
Pursuant to the Law on the Protection of Whistleblowers of the Republic of Lithuania, the Description of the Procedure for the Establishment and Functioning of Internal Channels for Reporting Information on Violations, approved by Resolution No. 1133 of the Government of the Republic of Lithuania of 14 November 2018 “On the Implementation of the Law on the Protection of Whistleblowers of the Republic of Lithuania”, and other applicable legislation, Uždaroji akcinė bendrovė Tolimojo keleivinio transporto kompanija hereby establishes the procedure for administering the internal channel for reporting information on violations and for handling the information received.
Information on violations may be submitted through the following internal reporting channels (hereinafter referred to as the Internal Channel):
by post to the Company’s registered office at Sodų g. 22, LT-03211 Vilnius, with the sealed envelope marked “PERSONALLY TO THE COMPETENT ENTITY”;
in person to the Competent Entity, having arranged the meeting in advance by telephone at +370 612 66166 or by email at pranesk@toks.lt.
The Company implements organisational and technical measures to ensure that access to information received through the Internal Channel and stored by the Company, as well as to documents containing data that may identify the person who submitted information on a violation, is granted only to the Competent Entity and, where necessary, to persons lawfully handling the information or conducting an investigation (hereinafter referred to as the Competent Entity).
Information on a violation may be submitted by completing the TOKS_Internal_Reporting_Form or in free form. A free-form report must state that the information is being submitted pursuant to the Law on the Protection of Whistleblowers of the Republic of Lithuania. In a free-form report, the person submitting the information shall specify:
who is preparing to commit, is committing or has committed the violation, when, by what means and what violation is involved;
the date and circumstances under which the person became aware of the violation;
their first name, surname, personal identification number or, if they do not have a personal identification number, date of birth, place of employment and other contact details;
where possible, any available documents, data or other information revealing indications of a possible violation.
Upon receiving information on a violation through the Internal Channel, the Competent Entity shall, at the request of the person who submitted the information, immediately inform that person in writing that the information has been received. No later than within 10 working days from confirmation of receipt of the information on a violation, the Competent Entity shall inform the person who submitted the information in writing of the decision taken regarding the handling of the information.
